this is the worse company around, now they where very good when Mr. rogers was alive always updating their systems. Now all the money goes in the pocket and we suffer. It is sad to think we as Canadians have no choice but this company and Bell which is the same they can charge and slow your internet and laugh at the money coming in. I have an example Uniserve has a new Fiber internet for $29.95 just starting out in BC. that is a 10up and 10 down connection. It goes to show you if we can get the competition going we can get better price and speed .