I\ll tell you like i tell everybody else , sure Rogers may have its issues , but no different then any other company. Majority of the time its the customers not using / monitoring services properly. When I was a rep out of the thousands of times i dealt with billing issues , I've only seen it twice that Rogers was at fault , people just look for someone to blame other then themself

 

Do not go to rogers this is what happened when I canceled my line after having called in more than once about cancelling my line and going with another company. I was not told even the last time I called in about there being a 30 day notification to cancel your lines or you still get charged monthly fees. As I had poor service and had called in more than once you would think they would credit back the almost $100.00, no they will not. I live 12 km from the nearest Rogers tower so my phones only worked intermittently and I could not rely on them very often. So after being a customer for over 6 years this is how they treat their customers now I would never recommend Rogers to anyone.