Rogers sent me a bill for $1200. I went overseas for 6 months and called their rep office to disconnect my cable and internet while i was gone. guess what,they didnt do it. what a fuckin surprise. when i got back i called to see what happened. the rep said they have no record of the work order. what a fuckin company to connect your phone or cable they never seem to forget to punch in the work order but to cut thier services they cant find any record. on top of that the rep said if i didnt pay they would cut my service. What the fuck? thats what i wanted in the first place. they must have down syndrome over there thats they only explaination on why their so retarded. now im out $1200. fuck you rogers.
I guess you should tell them that you will hire a lawyer and sue them. What evidence you have is that there must be a record when you call out with any phone from one country to another. And this can be a criminal law, they will take this seriously.
I'm a real shmuck and I'll admit it. I did my sister a favour by taking over her cellphone contract (which had 2 years left on it) so that she could leave the country. So she called them and we set everything up so that I would continue on her contract and she wouldn't get stuck paying the 300 or so dollars they charge for cancellations and I even told her to keep the phone she had made the contract with. It had been one year since she left, and the phone I was using finally crapped out on me and I needed a replacement. I was really dead set on an iPhone at that time, so I opted to cancel my contract which was probably 100-150 tops. Called Rogers to find out to my dismay they had set me up on a brand new 3 year contract, instead of continuing my sister's account. Now sure I was eligible for a "hardware upgrade", which is really a euphemism for "contract renewal" but non of the Android phones at the time interested me at all. What bummed me out was that had I known I was going to renew my sisters 3 year contract I would've asked for a new phone with the discount. So.... ahfuck you Rogers. Thanks for reading.