Canadian Competition Bureau, where complaints can be registered: http://www.competitionbureau.gc.ca/epic/site/cb-bc.nsf/en/home
if Rogers is not gonna fix the rate plan, I would rather go with Bell that offers Samsung Instint coming on August 8.
http://www.intomobile.com/2008/07/03/bell-bringing-samsung-instinct-to-canada-on-august-8.html