I emailed rogers to tell them that they suck and a guy respoded:I emailed this: you guys are terrible with the iphone its a shame. 55,000 people (and counting) have signed the petition saying NO to rogers and the iphone, people are going to be canceling there wireless,TV,Phone internet everything with rogers including me theres like 25,000 people doing it, you should look at this http://ruinediphone.com/view.php
HE WROTE:Thank you for taking the time to write to us, we appreciate your use of online customer service.
In your recent email, you have informed us that you have some feedback for us on our iPhone plans.
We're sorry to hear you are not happy with these.
Each carrier has a different pricing strategy. Rogers has designed a pricing structure that offers high-value, flexible voice and data packages so that Canadians can make the most of their iPhone 3G experience.
The majority of carriers offering iPhone 3G worldwide do not have unlimited plans for this device. Some carriers have implemented a ?soft cap? so the plan isn?t truly ?unlimited?. For example, in France the soft cap is 500MB where we have a plan that includes 4 times that amount in your bucket. Unlimited plans could end up costing you more for what you don?t use.
Based on reports that the average usage for the first generation iPhone was less than 100MB per month, our iPhone 3G plans more than accommodate the vast majority of customers. Rogers and Fido customers get 4 times the data on our $60 entry level plan (400 MB) and 20 times the data on our most comprehensive plan.
We are pleased to have been able to address your inquiry. You are a valued customer and we thank you for your business.
For future email correspondence with respect to this e-mail, please quote reference number 39143209
Regards, Rick G. Rogers Online Customer Service http://www.rogers.com
LOL!
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